FAQs

 Claims & Reimbursements (Displaying results 21-30 of 56)

Page 3 of 6, Showing 10 Results

• I'm required to pay for my child's day care expenses upfront at the beginning of each month. Can I be reimbursed immediately since I paid it in full? Open Closed

  Unfortunately, no. IRS rules require that expenses can only be reimbursed after the service was actually provided. Here are two ways you can submit: Submit expenses for a full month after that month h… Read more…the full answer

• Can I submit claims for dependent care expenses that exceed the current amount in the account? Open Closed

  Yes, but unlike a Health Care FSA or Limited Expense Health Care FSA, you cannot be reimbursed for a Dependent Care FSA (DCFSA) claim for an amount that is more than available funds in your DCFSA when you submit your claim. Example… Read more…the full answer

• Do I need to have my full allotment in my HCFSA or LEX HCFSA account before I can submit claims? Open Closed

  No. Unlike a Dependent Care FSA (DCFSA), you'll be fully reimbursed for eligible claims incurred up to your annual allotment (plus any carryover, if applicable). This is true regardless of how much you have contributed to the account, as l… Read more…the full answer

• Do I need to have my full allotment in my DCFSA account before I can submit claims? Open Closed

  No, but unlike the Health Care FSA (HCFSA) and Limited Expense Health Care FSA (LEX HCFSA), your Dependent Care FSA (DCFSA) reimbursement is always the lesser of: The amount that you request for reimbursement The amount … Read more…the full answer

• Do I have to submit all of my claims before the end of the year? Open Closed

  No, you have until midnight Eastern Time on April 30 following the end of the benefit period (plan year) to submit FSA claims for expenses incurred during the benefit year. This extra time to submit claims after the benefit period ends is … Read more…the full answer

• How long after the end of the benefit period do I have to submit my claims? Open Closed

  You have until April 30 to submit claims for expenses incurred during the previous benefit period. Your claim must submitted online or through the FSAFEDS app, faxed or mailed by midnight Eastern Time on April 30. See … Read more…the full answer

• I have switched to a different bank account. How do I update my direct deposit information? Open Closed

  If your banking information changes, you can easily update this information through your online account. Log in to your account, then click on Profile in the … Read more…the full answer

• What if the amount I received is more than I requested? Open Closed

  If you receive a reimbursement that's more than you requested, or are owed, you need to notify us of the overpayment. FSAFEDS will work with you to reconcile the overpayment.… Read more…the full answer

• I received my reimbursement in the form of a check and forgot about it. Can I still deposit the check into my bank account? Open Closed

  If you received a check from FSAFEDS and it is more than 180 days past the issue date, the check is considered void and cannot be reissued. If you contact us and we are able to reissue the reimbursement before the check is voided, we will r… Read more…the full answer

• What if my agency withholds the wrong amount? Open Closed

  If you notice an error regarding your allotment, please notify us as soon as possible. FSAFEDS will work with BENEFEDS to determine the required course of action. If the error results in t… Read more…the full answer