FAQs
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Claims & Reimbursements (Displaying results 1-10 of 56)
Page 1 of 6, Showing 10 Results
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How do I get reimbursed for eligible expenses from an HCFSA or LEX HCFSA? Open Closed
You must file a Health Care FSA (HCFSA) or Limited Expense Health Care FSA (LEX HCFSA) claim with FSAFEDS to be reimbursed for eligible expenses. You can submit y… Read more…the full answer
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How do I get reimbursed for my DCFSA expenses? Open Closed
You must file a Dependent Care FSA (DCFSA) claim with FSAFEDS to be reimbursed for an eligible dependent care expense. You can submit your clai… Read more…the full answer
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How do I keep track of my HCFSA, LEX HCFSA, or DCFSA? Open Closed
With the FSAFEDS app, you can check your account status, including account balances, claim information, and last reimbursement. Or if you prefer, log in to your online account o… Read more…the full answer
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How do I submit a claim for reimbursement? Open Closed
There are several ways to submit your claim. The quickest, easiest ways are the FSAFEDS app or through your online account. Online Submission FSAFEDS App: Log in to the … Read more…the full answer
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I live overseas. Can I be reimbursed in foreign currency? Open Closed
No. FSAFEDS will reimburse you in US dollars. If you pay your provider in foreign bills, please convert the amount that you are submitting for reimbursement and enter it in US dollars when you submit your claim.… Read more…the full answer
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Do I need a claim form and where do I find it? Open Closed
The claim submission method you choose determines if you need a claim form. For example, you don't need to download a form if you submit a claim through the FSAFEDS app or you… Read more…the full answer
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What documentation do I need to submit to be reimbursed for eligible over-the-counter (OTC) drugs and medicines? Open Closed
An itemized receipt is required for over-the-counter (OTC) drugs and medicines. Provider's Name Name of Medicine or Drug Date of Purchase Purchase Amount However, if the OTC item is c… Read more…the full answer
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Can I just submit my credit card receipt supporting documentation? Open Closed
No, credit card receipts and canceled checks are not acceptable forms of documentation because they do not have the itemized information required by the IRS to verify expense eligibility. Learn more about … Read more…the full answer
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Can I submit my claim with a digital or electronic signature? Open Closed
Yes, depending on the submission method you use. See File a Claim for details. … Read more…the full answer
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Can I submit claims for expenses that I incurred prior to my effective date? Open Closed
No. You submit claims for expenses you incur on or after the first day of the benefit period during which you're enrolled. … Read more…the full answer
Need to call us?
Toll-Free Number:
877-FSAFEDS (372-3337)
Toll-Free Number for Overseas Participants:
+1 650-577-5294
TTY Line:
866-353-8058
FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.