FAQs
Check out our FAQs to get the answers you need as quickly as possible.
Find Answers Fast
Claims & Reimbursements (Displaying results 31-40 of 56)
Page 4 of 6, Showing 10 Results
-
What if FSAFEDS cannot take an allotment from my pay? Open Closed
In some cases, such as a tax levy or wage garnishment, there are not enough funds left for your allotment (FSA contribution). In these situations, or any others where we are unable to receive an allotment, we'll will work with … Read more…the full answer
-
If I didn't use all the money allotted to my FSA during the benefit period, can I get the money refunded to me? Open Closed
The IRS created the ""use or lose"" rule, which states that all money left in your FSA is forfeited after the benefit period ends … Read more…the full answer
-
Can I transfer money from one FSA to another? Open Closed
Generally no, the Health Care FSA (HCFSA), Limited Expense Health Care FSA (LEX HCFSA) and Dependent Care FSA (DCFSA) are separate accounts, and money cannot be transferred between or among them. Plus, claims can't be reimbursed that are not consi… Read more…the full answer
-
Can my agency provide a waiver for me to recoup any funds remaining in my FSA? Open Closed
No, your agency does not have the authority to provide waivers for you or any other employee regarding funds that may be forfeited. Getting reimbursed for funds remaining in your FSA after the benefit period ends is considered deferred comp… Read more…the full answer
-
What happens to the forfeited money? Open Closed
At the end of each benefit period, forfeited funds are returned to the FSAFEDS Program by our third party administrator, HealthEquity. Per IRS guidelines, forfeited funds are used toward the employer's administrative expenses for this program.… Read more…the full answer
-
What is paperless reimbursement? Open Closed
FSAFEDS offers paperless reimbursement for your Health Care FSA (HCFSA) through a number of FEHB and FEDVIP plans. This means that when you or your provider file claims with your FEHB or F… Read more…the full answer
-
Which FEHB and FEDVIP plans participate in paperless reimbursement? Open Closed
Currently there are many participating plans. FSAFEDS continues to work with other FEHB and FE… Read more…the full answer
-
How does paperless reimbursement work? Open Closed
Once your FEHB or FEDVIP plan (PDF) processes your claims (medical, certain dental, vision, and prescription claims), the plan will forward your out-of-pocket expense(s) electronically to … Read more…the full answer
-
Is paperless reimbursement available for all FSAs? Open Closed
No. paperless reimbursement (PR) is only available for a Health Care FSA, the FSA that can reimburse you for eligible health, dental and vision expenses from… Read more…the full answer
-
If I'm enrolled in paperless reimbursement, do I have to file claims? Open Closed
Little or no action is required to file your claim for paperless reimbursement. Once your claim has been processed by your FEHB plan or FEDVIP plan, the claim will automatically forward to the FSAFEDS program. However, you must still file c… Read more…the full answer
Need to call us?
Toll-Free Number:
877-FSAFEDS (372-3337)
Toll-Free Number for Overseas Participants:
+1 650-577-5294
TTY Line:
866-353-8058
FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.