FAQs
Check out our FAQs to get the answers you need as quickly as possible.
Find Answers Fast
Claims & Reimbursements (Displaying results 51-56 of 56)
Page 6 of 6, Showing 6 Results
-
Will my plan submit expenses for OTC health care-related items via paperless reimbursement? Open Closed
No. Since non-prescription health care-related items are not eligible expenses under FEHB coverage, your plan will not process these claims, and there will be no Explanation of Benefits (EOB) information from your insurance carrier to send to FSA… Read more…the full answer
-
Is handwritten documentation considered acceptable when submitting a claim for reimbursement? Open Closed
Yes, as long as the handwritten documentation includes the provider's stamped information and/or credentials. … Read more…the full answer
-
Can I use a Groupon for my expense? Open Closed
Yes, you may use a Groupon or a similiar online deal marketplace for eligible expenses. When submitting a receipt for reimbursement, please make sure to include the following: Patient's Name - the name of the p… Read more…the full answer
-
Are gift cards considered an eligible form of payment? Open Closed
Yes. Gift cards are considered an eligible form of payment for an eligible out of pocket expense. When submitting a receipt for reimbursement, please make sure to include the following: Patient's Name - the name… Read more…the full answer
-
Can I submit claims using a coupon or discount and receive reimbursement for the amount before the coupon or discount was used? Open Closed
No. Coupons and discounts are not considered eligible for reimbursement. You can only receive reimbursement for the amount you paid. … Read more…the full answer
-
Where can I find an accurate currency conversion rate? Open Closed
Please visit https://www.irs.gov/individuals/international-taxpayers/foreign-currency-and-currency-exchange-rates where you will fin… Read more…the full answer
Need to call us?
Toll-Free Number:
877-FSAFEDS (372-3337)
Toll-Free Number for Overseas Participants:
+1 650-577-5294
TTY Line:
866-353-8058
FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.