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Claims & Reimbursements (Displaying results 41-50 of 56)
Page 5 of 6, Showing 10 Results
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Does paperless reimbursement speed up the FEHB or FEDVIP claims-paying process? Open Closed
No, it doesn't. The timeline for your FEHB and/or FEDVIP plan to process a claim has not changed. Although once your claim has been processed, it will automatically be submitted to your FSAFEDS account. Your FEHB plan forwards your retail and mail… Read more…the full answer
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Do I still pay my co-pays, deductibles, and other out-of-pocket expenses? Open Closed
Yes, paperless reimbursement does not change your relationship and obligations to your health care providers in any way. You are expected to make payment for your eligible out-of-pocket expenses… Read more…the full answer
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How often does FSAFEDS receive the file of processed claims from my FEHB plan? Open Closed
FSAFEDS receives an electronic file for claims processed the prior week from each participating plan.… Read more…the full answer
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Are my retail and/or mail-order pharmacy claims covered under paperless reimbursement? Open Closed
That depends on your plan. Please refer to the list of plans in the Paperless Reimbursement Quick Reference Guide Support C… Read more…the full answer
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What if my FEHB or FEDVIP plan does not participate? Open Closed
You may contact your plan and ask them to consider participating. You can also log in to your online account at www.FSAFEDS.gov and send us a secure message through the Message C… Read more…the full answer
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How do I enroll in paperless reimbursement? Open Closed
You will be prompted to sign up for paperless reimbursement during Open Season. Once you've enrolled in FSAFEDS, you can opt to participate in paperless reimbursement for the current bene… Read more…the full answer
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If I'm enrolled in one of the plans that participate in paperless reimbursement, am I automatically enrolled in it? Open Closed
No, you must enroll in a HCFSA and make an election each year to participate.… Read more…the full answer
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How will my FEHB or FEDVIP plan know that my dependents are covered under my health insurance? Open Closed
You provide your plan with this information when you enroll in FSAFEDS, or when there has been a change in your enrollment. … Read more…the full answer
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How does my FEHB and/or FEDVIP plan know to submit claims for my dependent to my FSA? Open Closed
Your plan submits all claims for all family members covered under your plan to FSAFEDS via the enrollee's Social Security number (SSN). If you are not the plan enrollee, you will need to provide that information during enrollment. … Read more…the full answer
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What if I submit a claim directly to FSAFEDS? Open Closed
You signed up for the convenience of paperless reimbursement so you wouldn't have to submit claims and receipts so we strongly encourage you to avoid manual submission. If you do submit a claim that is automatically forwarded to us by your… Read more…the full answer
Need to call us?
Toll-Free Number:
877-FSAFEDS (372-3337)
Toll-Free Number for Overseas Participants:
+1 650-577-5294
TTY Line:
866-353-8058
FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.