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FAQs

Most Popular Questions

Do I still pay my co-pays, deductibles, and other out-of-pocket expenses?

Yes, paperless reimbursement does not change your relationship and obligations to your health care providers in any way. You are expected to make payment for your eligible out-of-pocket expenses when requested by your provider.

Under paperless reimbursement, FSAFEDS will reimburse you - not your provider.

While in many cases you may be reimbursed before you receive a bill from your provider, you may not use paperless reimbursement as a reason for withholding a provider payment.