FAQs
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Page 8 of 9, Showing 10 Results
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How will my FEHB or FEDVIP plan know that my dependents are covered under my health insurance? Open Closed
You provide your plan with this information when you enroll in FSAFEDS, or when there has been a change in your enrollment. … Read more…the full answer
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How does my FEHB and/or FEDVIP plan know to submit claims for my dependent to my FSA? Open Closed
Your plan submits all claims for all family members covered under your plan to FSAFEDS via the enrollee's Social Security number (SSN). If you are not the plan enrollee, you will need to provide that information during enrollment. … Read more…the full answer
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How does BENEFEDS relate to FSAFEDS? Open Closed
BENEFEDS works with the federal payroll providers to collect allotments (FSA contributions) for the FSAFEDS program. However, you cannot enroll in FSAFEDS or file claims through BENEFEDS.gov. If you are enrolled in FSAFEDS, you can view yo… Read more…the full answer
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How do I contact BENEFEDS if I need to ask a question? Open Closed
If you have questions about FSAFEDS enrollment or claims, your inquiries must go to FSAFEDS. You can reach an FSAFEDS Benefits Counselor toll-free at 877-FSAFEDS (877-372-3337), TTY: 866-353-3058, Monday through Friday, 9 a.m. until 9 p.m., Easter… Read more…the full answer
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What is HIPAA? Open Closed
The Health Insurance Portability and Accountability Act, or more commonly known as HIPAA, addresses the security and privacy of health data. HIPAA helps ensure that all medical records, medical billing, and patient accounts meet certain consistent… Read more…the full answer
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How can I authorize my spouse or other relative to have access or receive information on my FSA? Open Closed
You must let us know that you have given your spouse or other relative permission to speak, receive information, and/or act on your behalf. Just log in to your online account at www.FSAFEDS.gov and click Profile … Read more…the full answer
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How do I cancel an authorization when I no longer want to allow access to information on my account? Open Closed
You must let us know that you have given your spouse or other relative permission to speak, receive information, and/or act on your behalf. Just log in to your online account at www.FSAFEDS.gov and click Profile … Read more…the full answer
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Can I change how much I contribute if I experience a life status change, such as a permanent change of station (PCS) or military separation, and our eligibility changes? Open Closed
These life events are called Qualifying Life Events (QLEs) and may allow you to change your election for contributions to an FSA. If something changes your eligibility, you should submit a QLE enrollment within 60 days of the QLE. Additional informat… Read more…the full answer
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What are the considerations for Exceptional Family Member Program (EFMP) and Special Needs Program regarding age limitations/how long an EFMP person can qualify? Open Closed
DoD Service members with a EFMP dependent and U.S. Coast Guard members with a dependent in the Special Needs Program must meet two requirements: … Read more…the full answer
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The receipts provided by some DoD child care programs may not meet FSAFEDS requirements for reimbursement as they do not include information such as dates of service. If my dependent attends one of these programs, how do I submit a DCFSA claim? Open Closed
DoD Service members utilizing DoD child care programs who have a receipt for dependent care that does not meet FSAFEDS requirements for reimbursement may be able to utilize the Parent Fee Agreement provided by DoD Child and Youth Prog… Read more…the full answer
Need to call us?
Toll-Free Number:
877-FSAFEDS (372-3337)
Toll-Free Number for Overseas Participants:
+1 650-577-5294
TTY Line:
866-353-8058
FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.