FAQs
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Page 21 of 25, Showing 10 Results
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Where can I find an accurate currency conversion rate? Open Closed
Please visit https://www.irs.gov/individuals/international-taxpayers/foreign-currency-and-currency-exchange-rates where you will fin… Read more…the full answer
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How does BENEFEDS relate to FSAFEDS? Open Closed
BENEFEDS works with the federal payroll providers to collect allotments (FSA contributions) for the FSAFEDS program. However, you cannot enroll in FSAFEDS or file claims through BENEFEDS.gov. If you are enrolled in FSAFEDS, you can view yo… Read more…the full answer
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Why would BENEFEDS contact me? Open Closed
BENEFEDS will try to contact you if they require additional information to process allotments (FSA contributions) on behalf of FSAFEDS, or to notify you of a change in regards to your allotments. The reasons they would send a communicatio… Read more…the full answer
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Should I respond to a letter I received from BENEFEDS? Open Closed
Yes. Emails or letters you send to, or receive from, BENEFEDS are legitimate and the information received is used solely to establish your FSAFEDS account. … Read more…the full answer
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How do I contact BENEFEDS if I need to ask a question? Open Closed
If you have questions about FSAFEDS enrollment or claims, your inquiries must go to FSAFEDS. You can reach an FSAFEDS Benefits Counselor toll-free at 877-FSAFEDS (877-372-3337), TTY: 866-353-3058, Monday through Friday, 9 a.m. until 9 p.m., Easter… Read more…the full answer
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Can I use my FSAFEDS account login for BENEFEDS.gov? Open Closed
No, your FSAFEDS account login will not work on BENEFEDS.gov. Your BENEFEDS User ID and password are unique to the BENEFEDS system and are provided to you when you complete the BENEFEDS registration process.… Read more…the full answer
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Why do I have to update my residential and mailing address information with BENEFEDS and FSAFEDS? Open Closed
BENEFEDS administers the allotment collection process for the FSAFEDS program; enrollment and claims processes are administered by HealthEquity, Inc. for the FSAFEDS program. It is important that you update your residential and mailing address inf… Read more…the full answer
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What if my agency withholds the wrong amount? What happens then? Open Closed
If you notice an error regarding your allotment, you should notify FSAFEDS. FSAFEDS will work with BENEFEDS to determine the required course of action. If the error results in the allotments being less than your scheduled amount,… Read more…the full answer
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What is HIPAA? Open Closed
The Health Insurance Portability and Accountability Act, or more commonly known as HIPAA, addresses the security and privacy of health data. HIPAA helps ensure that all medical records, medical billing, and patient accounts meet certain consistent… Read more…the full answer
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How can I authorize my spouse or other relative to have access or receive information on my FSA? Open Closed
You must let us know that you have given your spouse or other relative permission to speak, receive information, and/or act on your behalf. Just log in to your online account at www.FSAFEDS.gov and click Profile … Read more…the full answer
Need to call us?
Toll-Free Number:
877-FSAFEDS (372-3337)
Toll-Free Number for Overseas Participants:
+1 650-577-5294
TTY Line:
866-353-8058
FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.