FAQs

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• What is a Health Care FSA? Open Closed

  A Health Care FSA (HCFSA) is a pre-tax benefit account that's used to pay for eligible medical, dental, and vision care expenses that are not covered by your health care plan or elsewhere. With an HCFSA, you use pre-tax dollars to pay for qualifie… Read more…the full answer

• Are my family's health care expenses eligible for reimbursement from my HCFSA? Open Closed

  Yes, if you enroll in a Health Care FSA (HCFSA), you may request reimbursement for health care expenses incurred by you, your spouse and dependents that you can claim on your tax return. You may also submit claims for eligible health care expenses… Read more…the full answer

• When is a Health Care expense eligible for reimbursement? Open Closed

  A health care expense is eligible for reimbursement when a covered service is rendered during the benefit period in which you are enrolled. This applies to expense… Read more…the full answer

• What expenses are eligible for reimbursement only if medically necessary? Open Closed

  What expenses are eligible for reimbursement only if medically necessary? Some expenses are eligible for reimbursement only when a doctor or other licensed health care practitioner certifies that they are medica… Read more…the full answer

• What expenses are NOT eligible for reimbursement from my HCFSA? Open Closed

  The following is a list of common medical expenses not eligible for reimbursement. For more complete listings of eligible medical expenses, please refer to Eligible Health Care FSA Expenses… Read more…the full answer

• What kind of over-the-counter medicines or products are eligible for reimbursement through my HCFSA? Open Closed

  All over-the-counter (OTC) medicines or drugs (including insulin) are eligible for reimbursement through a HCFSA. OTC products that are not medicines or drugs (such as sunscreen, bandages or contact lens solution), and are purchased to alleviate o… Read more…the full answer

• Some OTC products can be used either for medical purposes or for general health/cosmetic purposes. Are these dual-purpose items reimbursable? Open Closed

  Any claim for an over-the-counter (OTC) dual-purpose item (which is not a medicine or drug) must be accompanied by additional supporting documentation from a licensed medical practitioner. This documentation must: Be on the licensed h… Read more…the full answer

• Are prescription drugs obtained outside the U.S. eligible for reimbursement? Open Closed

  In most cases, no. The Food and Drug Administration (FDA) has determined that the importation of prescription drugs from Canada and other foreign countries is illegal. However, there is one exception. If the FDA has approved the importation… Read more…the full answer

• I purchased a medical product which had been used previously by another individual. Can I be reimbursed for a used item? Open Closed

  Items you purchase on the secondary market may be eligible or potentially eligible for reimbursement with acceptable evidence, such as detailed receipts which include the following information: Type of service or name of product purch… Read more…the full answer

• How will I be reimbursed for orthodontia expenses? Open Closed

  You incur the expense for orthodontia work before submitting a claim for reimbursement, so it's important to save your receipts. You'll be able to submit a claim for expenses you pay during the current benefit period (plan year), even if the actua… Read more…the full answer