FAQs

The following is a list of common medical expenses not eligible for reimbursement. For more complete listings of eligible medical expenses, please refer to Eligible Health Care FSA Expenses or see the list in your online account.

Examples of ineligible expenses:

• Insurance premiums, including those for health insurance, dental and/or vision insurance, life insurance, long-term care insurance, and Temporary Continuation of Coverage
• Cosmetic surgery or procedures
• Exercise and fitness programs for general health, including health club membership dues*
• Expenses that have been reimbursed elsewhere
• Expenses not incurred during your period of coverage
• Fees paid to a health care provider in advance of services being rendered (this includes health maintenance fees but excludes braces. See our Orthodontia Quick Reference Guide.)
• Personal use items (items ordinarily used for personal, living or family purposes such as household disinfectants)
• Physician charges for services that are not direct medical care, such as monthly fees for guaranteed access and quicker appointments (so-called "boutique practice or pre-paid physician fees")

*Fees paid for a fitness program may be an eligible expense if prescribed by a physician and substantiated by their statement or Letter of Medical Necessity that treatment is necessary to alleviate a medical problem.