FAQs

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Page 6 of 9, Showing 10 Results

• How do I get reimbursed for my DCFSA expenses? Open Closed

  You must file a Dependent Care FSA (DCFSA) claim with FSAFEDS to be reimbursed for an eligible dependent care expense. You can submit your clai… Read more…the full answer

• How do I keep track of my HCFSA, LEX HCFSA, or DCFSA? Open Closed

  With the FSAFEDS app, you can check your account status, including account balances, claim information, and last reimbursement. Or if you prefer, log in to your online account o… Read more…the full answer

• How do I submit a claim for reimbursement? Open Closed

  There are several ways to submit your claim. The quickest, easiest ways are the FSAFEDS app or through your online account. Online Submission FSAFEDS App: … Read more…the full answer

• What documentation do I need to submit to be reimbursed for eligible over-the-counter (OTC) drugs and medicines? Open Closed

  An itemized receipt is required for over-the-counter (OTC) drugs and medicines. Provider's Name Name of Medicine or Drug Date of Purchase Purchase Amount However, if the OTC item is c… Read more…the full answer

• How should I submit my gym membership claims if I pay for the full amount upfront? Open Closed

  For a gym membership to even be considered for reimbursement under a Health Care FSA, you must have: Approved Letter of Medical Necessity … Read more…the full answer

• How do I know if you received my claim? Open Closed

  When you submit your Health Care, Limited Expense Health Care or Dependent Care FSA claim to FSAFEDS, you can receive confirmation by email so you know your claim has been received. To take advantage of this free, convenient service, includ… Read more…the full answer

• How do I know if a claim has been denied? Open Closed

  If you submit a claim that is partially or fully denied, you will receive a notice from us with detailed information on why the claim was denied. If applicable, the notice will also explain documentation that you may provide to allow the claim to … Read more…the full answer

• How do I appeal a claim that has been denied? Open Closed

  You have the right to appeal any FSAFEDS denial that involves your Health Care FSA, Limited Expense Health Care FSA, or Dependent Care FSA. Common reasons for appealing a claim include: A claim or request for reimbursement was not p… Read more…the full answer

• How long will it take to receive reimbursement? Open Closed

  Most claims are processed within one to two business days after they are received and verified. Payments are sent shortly thereafter via direct deposit. You can update your direct deposit information any time through your … Read more…the full answer

• I faxed separate claim forms within a few days of each other for recent expenses I incurred. Will my reimbursements be combined or deposited separately? Open Closed

  If you submit multiple claim forms within a few days of each other, there is a chance they will be processed on the same day. This means your total reimbursement amount may be combined and appear as one deposit. For Example: … Read more…the full answer