FAQs

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Page 16 of 23, Showing 10 Results

• How do I appeal a claim that has been denied? Open Closed

  You have the right to appeal any FSAFEDS denial that involves your Health Care FSA, Limited Expense Health Care FSA, or Dependent Care FSA. Common reasons for appealing a claim include: A claim or request for reimbursement was not p… Read more…the full answer

• How long will it take to receive reimbursement? Open Closed

  Most claims are processed within one to two business days after they are received and verified. Payments are sent shortly thereafter via direct deposit. You can update your direct deposit information any time through your … Read more…the full answer

• Can I be reimbursed for a claim that is more than the current amount in my FSA account? Open Closed

  The answer depends on the type of FSA you have: For a Health Care FSA or a Lim… Read more…the full answer

• I've been reimbursed for more than what I've contributed. Why? Open Closed

  With a Health Care FSA (HCFSA) and a Limited Expense Health Care FSA (LEX HCFSA), you have access to the full amount of your annual allotment (FSA contribution), even before the entire annual allotment has been deducted from your paycheck. Once yo… Read more…the full answer

• Is there a minimum reimbursement amount that I may claim? Open Closed

  Yes, FSAFEDS has a minimum reimbursement amount of $5. If your claim does not total $5, you'll not receive a payment until you submit another claim and reach the $5 minimum amount or you have less than a $5 balance remaining in your account. … Read more…the full answer

• I faxed separate claim forms within a few days of each other for recent expenses I incurred. Will my reimbursements be combined or deposited separately? Open Closed

  If you submit multiple claim forms within a few days of each other, there is a chance they will be processed on the same day. This means your total reimbursement amount may be combined and appear as one deposit. For Example: … Read more…the full answer

• How are future expenses handled? Open Closed

  You may not be reimbursed for eligible expenses until they have been provided and you have incurred the expense. For more information on expenses with future dates and reimbursement, browse our D… Read more…the full answer

• I'm required to pay for my child's day care expenses upfront at the beginning of each month. Can I be reimbursed immediately since I paid it in full? Open Closed

  Unfortunately, no. IRS rules require that expenses can only be reimbursed after the service was actually provided. Here are two ways you can submit: Submit expenses for a full month after that month h… Read more…the full answer

• Can I submit claims for dependent care expenses that exceed the current amount in the account? Open Closed

  Yes, but unlike a Health Care FSA or Limited Expense Health Care FSA, you cannot be reimbursed for a Dependent Care FSA (DCFSA) claim for an amount that is more than available funds in your DCFSA when you submit your claim. Example… Read more…the full answer

• Do I need to have my full allotment in my HCFSA or LEX HCFSA account before I can submit claims? Open Closed

  No. Unlike a Dependent Care FSA (DCFSA), you'll be fully reimbursed for eligible claims incurred up to your annual allotment (plus any carryover, if applicable). This is true regardless of how much you have contributed to the account, as l… Read more…the full answer