FAQs
Check out our FAQs to get the answers you need as quickly as possible.
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Page 15 of 23, Showing 10 Results
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How do I get reimbursed for eligible expenses from an HCFSA or LEX HCFSA? Open Closed
You must file a Health Care FSA (HCFSA) or Limited Expense Health Care FSA (LEX HCFSA) claim with FSAFEDS to be reimbursed for eligible expenses. You can submit y… Read more…the full answer
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How do I get reimbursed for my DCFSA expenses? Open Closed
You must file a Dependent Care FSA (DCFSA) claim with FSAFEDS to be reimbursed for an eligible dependent care expense. You can submit your clai… Read more…the full answer
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How do I keep track of my HCFSA, LEX HCFSA, or DCFSA? Open Closed
With the FSAFEDS app, you can check your account status, including account balances, claim information, and last reimbursement. Or if you prefer, log in to your online account o… Read more…the full answer
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How do I submit a claim for reimbursement? Open Closed
There are several ways to submit your claim. The quickest, easiest ways are the FSAFEDS app or through your online account. Online Submission FSAFEDS App: … Read more…the full answer
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Do I need a claim form and where do I find it? Open Closed
The claim submission method you choose determines if you need a claim form. For example, you don't need to download a form if you submit a claim through the FSAFEDS app or you… Read more…the full answer
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What documentation do I need to submit to be reimbursed for eligible over-the-counter (OTC) drugs and medicines? Open Closed
An itemized receipt is required for over-the-counter (OTC) drugs and medicines. Provider's Name Name of Medicine or Drug Date of Purchase Purchase Amount However, if the OTC item is c… Read more…the full answer
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Can I just submit my credit card receipt supporting documentation? Open Closed
No, credit card receipts and canceled checks are not acceptable forms of documentation because they do not have the itemized information required by the IRS to verify expense eligibility. Learn more about … Read more…the full answer
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I live overseas. Can I be reimbursed in foreign currency? Open Closed
No. FSAFEDS will reimburse you in U.S. dollars. If you pay your provider in foreign bills, please convert the amount that you are submitting for reimbursement and enter it in U.S. dollars when you submit your claim.… Read more…the full answer
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How should I submit my gym membership claims if I pay for the full amount upfront? Open Closed
For a gym membership to even be considered for reimbursement under a Health Care FSA, you must have: Approved Letter of Medical Necessity … Read more…the full answer
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How do I know if you received my claim? Open Closed
When you submit your Health Care, Limited Expense Health Care or Dependent Care FSA claim to FSAFEDS, you can receive confirmation by email so you know your claim has been received. To take advantage of this free, convenient service, includ… Read more…the full answer
Need to call us?
Toll-Free Number:
877-FSAFEDS (372-3337)
Toll-Free Number for Overseas Participants:
+1 650-577-5294
TTY Line:
866-353-8058
FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.