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Your resource to keep you informed of important dates and plan changes.

Apr 11, 2017

Shared Accounts and Spouse Processing

We are excited to announce spouse processing through paperless reimbursement is now available!

The Spouse Processing feature is important for those FSAFEDS participants who do not carry the medical, dental or vision coverage but are the accountholder for the FSA. Some federal employees set up their benefit enrollments so one spouse is the family's FEHB and/or FEDVIP policyholder and the other spouse is the FSAFEDS participant. Spouse processing enables the spouse enrolled in FSAFEDS to take advantage of paperless reimbursement by having the other spouse's FEHB and/or FEDVIP plan(s) forward any claims associated with their account.

If you would like to participate in this option, you may do so now. Simply log in to your online account, select Paperless Claims and follow the instructions.

Need to call us?

Toll-Free Number:
877-FSAFEDS (372-3337)

Toll-Free Number for Overseas Participants:
+1 650-577-5294

TTY Line:
866-353-8058

FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.

Other Ways to Contact Us

Fax
866-643-2245 (toll-free)
650-577-5340

Mail
FSAFEDS Program - Claims
P.O. Box 14127
Lexington, KY 40512-4127

Secure Email
Log into your online account and select “Contact Us,” then “Secure Message Center.”

International
+1 650-577-5294 (toll-free)