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Message Board

Your resource to keep you informed of important dates and plan changes.

Oct 26, 2016

Paperless Reimbursement Status

The majority of paperless reimbursement carriers are fully implemented. We are working with the remaining carriers and we anticipate final approval of all remaining files within the next few weeks. A status for each of the carriers is available by clicking here (PDF). If you have any questions, please call us at 1-877-FSAFEDS between the hours of 9 a.m. and 9 p.m. EST. We appreciate your patience as we work through the final stages of the transition.

Need to call us?

Toll-Free Number:
877-FSAFEDS (372-3337)

Toll-Free Number for Overseas Participants:
+1 650-577-5294

TTY Line:
866-353-8058

FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.

Other Ways to Contact Us

Fax
866-643-2245 (toll-free)
650-577-5340

Mail
FSAFEDS Program - Claims
P.O. Box 14127
Lexington, KY 40512-4127

Secure Email
Log into your online account and select “Contact Us,” then “Secure Message Center.”

International
+1 650-577-5294 (toll-free)