FAQs
Check out our FAQs to get the answers you need as quickly as possible.
Find Answers Fast
All (Displaying results 61-70 of 87)
Page 7 of 9, Showing 10 Results
-
How are future expenses handled? Open Closed
You may not be reimbursed for eligible expenses until they have been provided and you have incurred the expense. For more information on expenses with future dates and reimbursement, browse our D… Read more…the full answer
-
I'm required to pay for my child's day care expenses upfront at the beginning of each month. Can I be reimbursed immediately since I paid it in full? Open Closed
Unfortunately, no. IRS rules require that expenses can only be reimbursed after the service was actually provided. Here are two ways you can submit: Submit expenses for a full month after that month h… Read more…the full answer
-
Do I need to have my full allotment in my HCFSA or LEX HCFSA account before I can submit claims? Open Closed
No. Unlike a Dependent Care FSA (DCFSA), you'll be fully reimbursed for eligible claims incurred up to your annual allotment (plus any carryover, if applicable). This is true regardless of how much you have contributed to the account, as l… Read more…the full answer
-
How long after the end of the benefit period do I have to submit my claims? Open Closed
You have until April 30 to submit claims for expenses incurred during the previous benefit period. Your claim must submitted online or through the FSAFEDS app, faxed or mailed by midnight Eastern Time on April 30. See … Read more…the full answer
-
I have switched to a different bank account. How do I update my direct deposit information? Open Closed
If your banking information changes, you can easily update this information through your online account. Log in to your account, then click on Profile in the … Read more…the full answer
-
If I didn't use all the money allotted to my FSA during the benefit period, can I get the money refunded to me? Open Closed
The IRS created the "use or lose" rule, which states that all money left in your FSA is forfeited after the benefit period ends … Read more…the full answer
-
How does paperless reimbursement work? Open Closed
Once your FEHB or FEDVIP plan (PDF) processes your claims (medical, certain dental, vision, and prescription claims), the plan will forward your out-of-pocket expense(s) electronically to … Read more…the full answer
-
If I'm enrolled in paperless reimbursement, do I have to file claims? Open Closed
Little or no action is required to file your claim for paperless reimbursement. Once your claim has been processed by your FEHB plan or FEDVIP plan, the claim will automatically forward to the FSAFEDS program. However, you must still file c… Read more…the full answer
-
How often does FSAFEDS receive the file of processed claims from my FEHB plan? Open Closed
FSAFEDS receives an electronic file for claims processed the prior week from each participating plan.… Read more…the full answer
-
How do I enroll in paperless reimbursement? Open Closed
You will be prompted to sign up for paperless reimbursement during Open Season. Once you've enrolled in FSAFEDS, you can opt to participate in paperless reimbursement for the current bene… Read more…the full answer
Need to call us?
Toll-Free Number:
877-FSAFEDS (372-3337)
Toll-Free Number for Overseas Participants:
+1 650-577-5294
TTY Line:
866-353-8058
FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.