FAQs

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Page 19 of 23, Showing 10 Results

• What if my FEHB or FEDVIP plan does not participate? Open Closed

  You may contact your plan and ask them to consider participating. You can also log in to your online account at www.FSAFEDS.gov and send us a secure message through the Message C… Read more…the full answer

• How do I enroll in paperless reimbursement? Open Closed

  You will be prompted to sign up for paperless reimbursement during Open Season. Once you've enrolled in FSAFEDS, you can opt to participate in paperless reimbursement for the current bene… Read more…the full answer

• If I'm enrolled in one of the plans that participate in paperless reimbursement, am I automatically enrolled in it? Open Closed

  No, you must enroll in a HCFSA and make an election each year to participate.… Read more…the full answer

• How will my FEHB or FEDVIP plan know that my dependents are covered under my health insurance? Open Closed

  You provide your plan with this information when you enroll in FSAFEDS, or when there has been a change in your enrollment. … Read more…the full answer

• How does my FEHB and/or FEDVIP plan know to submit claims for my dependent to my FSA? Open Closed

  Your plan submits all claims for all family members covered under your plan to FSAFEDS via the enrollee's Social Security number (SSN). If you are not the plan enrollee, you will need to provide that information during enrollment. … Read more…the full answer

• What if I submit a claim directly to FSAFEDS? Open Closed

  You signed up for the convenience of paperless reimbursement so you wouldn't have to submit claims and receipts so we strongly encourage you to avoid manual submission. If you do submit a claim that is automatically forwarded to us by your… Read more…the full answer

• Will my plan submit expenses for OTC health care-related items via paperless reimbursement? Open Closed

  No. Since non-prescription health care-related items are not eligible expenses under FEHB coverage, your plan will not process these claims, and there will be no Explanation of Benefits (EOB) information from your insurance carrier to send to FSA… Read more…the full answer

• Are gift cards considered an eligible form of payment? Open Closed

  Yes. Gift cards are considered an eligible form of payment for an eligible out of pocket expense. When submitting a receipt for reimbursement, please make sure to include the following: Patient's Name - the name… Read more…the full answer

• How does BENEFEDS relate to FSAFEDS? Open Closed

  BENEFEDS works with the federal payroll providers to collect allotments (FSA contributions) for the FSAFEDS program. However, you cannot enroll in FSAFEDS or file claims through BENEFEDS.gov. If you are enrolled in FSAFEDS, you can view yo… Read more…the full answer

• Why would BENEFEDS contact me? Open Closed

  BENEFEDS will try to contact you if they require additional information to process allotments (FSA contributions) on behalf of FSAFEDS, or to notify you of a change in regards to your allotments. The reasons they would send a communicatio… Read more…the full answer