FAQs

 Eligibility & Enrollment (Displaying results 1-10 of 62)

Page 1 of 7, Showing 10 Results

• Where can I find a link to Employee Express? Open Closed

  You can find Employee Express at: Welcome to Employee Express - Employee Express… Read more…the full answer

• Can re-employed annuitants participate in FSAFEDS? Open Closed

  Yes, re-employed annuitants, full or part-time, can participate in FSAFEDS, as long as they are eligible for FEHB coverage. … Read more…the full answer

• What is Login.gov? Open Closed

  Important Information About Login.gov. Login.gov is the safe and secure way to access your FSAFEDS account. To get started, simply select the "Sign in with Login.gov" button at the top right-hand corner of th… Read more…the full answer

• I am trying to access my FSAFEDS account and having trouble verifying my phone number with Login.gov. What are my alternative options? Open Closed

  You may choose the option to verify by physical mail. You should receive a prompt on the Login.gov website. … Read more…the full answer

• I am trying to access my FSAFEDS account and do not have a US phone number to verify my account. What are my alternative options? Open Closed

  You can use the PIV/CAC authentication method to verify. You should receive a prompt on the FSAFEDS website. If you do not have this option to authenticate on Login.gov, you may need to do this prior to verifying with FSAFEDS using this method. … Read more…the full answer

• I am trying to access my FSAFEDS account and having issues with verifying my identity through Login.gov due to technical concerns. Who can help me? Open Closed

  Please open a help ticket with the Login.gov team to review and respond. If you are having issues with signing into Login.gov, please visit: Contact us | Login.gov. … Read more…the full answer

• I am trying to access my FSAFEDS account and getting errors from Login.gov indicating they cannot verify my information due to an image concern. What are my alternative options? Open Closed

  You can use the PIV/CAC authentication method to verify or in-person proof (ensure you follow the instructions on Login.gov and bring the QR code with you to the Post Office) … Read more…the full answer

• I am trying to access my FSAFEDS account using my PIV/CAC card through Login.gov and receiving an error indicating ''The PIV/CAC you presented is associated with another user.'' How can I access my account? Open Closed

  You have linked your PIV/CAC card to a different Login.gov account than the one you are trying to use with FSAFEDS. Please try using a different authentication method or your Login.gov account already linked to your PIV/CAC card. … Read more…the full answer

• I'm trying to access my FSAFEDS account and I'm unable to verify because (1) I have tried everything and I'm unable to IDV, (2) I don't have a PIV/CAC card, or (3) Login.gov notified me that my personal records don't match. Who can help me? Open Closed

  Please reach out to your Agency Benefits Officer (ABO) for assistance. They will need to provide your Full Name, Mailing Address, Phone Number, Email address as listed on Login.gov, Date of Birth, Full SSN, Hire Date, and Agency/Sub-Agency to FSAFEDS… Read more…the full answer

• How do I know if I'm eligible to enroll in FSAFEDS? Open Closed

  If you are an active employee of an Executive Branch agency, or an agency, commission, or other federal entity that has adopted the Federal Flexible Spending Account Program (FSAFEDS), you are most likely eligible to enroll for at least one of our… Read more…the full answer